Volvo Owners Forum banner
21 - 24 of 24 Posts

·
Registered
Joined
·
1 Posts
I also had a steering lock problem. The car would not start no matter how often I jiggled the wheel.
After contacting volvo Cape Town they said I needed to replace the steering lock at a cost of ± R8000.00. Volvo in Somerset West quoted ± R6010.00.
I told them they were insane and here is how I fixed it.

1. Remove the drivers side, side dashboard panel. This is the one that connects the air blower to your door. You can just pull it off.
2. Remove the panel behind the centre console. It has four clips.
3. Remove the lower dashboard panel. It has 3 screws. One is to the right of the steering wheel and the other two are left and right just above the pedals.
4. Remove the lower steering column cover.
5. You will now see the steering lock box. It is attached with shear bolts in a near inaccessible way and it is pressed closed in such a way that makes it impossible to open.
There is a plug on the left which you should remove. Also move the wiring out of the way.
6. Get out your Dremel tool and cut the bottom off this box. Be careful because the pc board lies near the bottom of this box. I used 5 cutting discs.
7. Unscrew the pc board by loosening 2 screws. You will see a pc board with a small DC motor which turns a plastic gear. This gear has a spiral inside which raises or lowers the locking pin.
8. The problem with my steering lock was the relay on the pc board. The relay is used to switch the polarity of the current which makes the DC motor turn in the opposite direction.
This is how the locking pin is raised and lowered.
9. No one in South Africa would sell me a relay because the motor industry somehow protects itself.
10. Import relays from China. The relay ID is V23138. I have 10 of them so if anyone else has this problem, you're welcome to have one.
11. The 10 relays cost 50 cents each and the air freight came to R 521.00.
12. Replace the bottom of the box using cable ties. Make sure the plastic gear goes in square. Then tape it all up with masking tape to prevent dust entering.
13. It works perfectly every time.

Automotive tire Motor vehicle Bumper Automotive exterior Vehicle brake
Brown Wood Automotive lighting Hardwood Flooring
Fluid Rectangle Liquid Circuit component Cosmetics
Tire Wheel Automotive tire Motor vehicle Tread
Product Fluid Wood Gas Auto part
Passive circuit component Circuit component Wood Computer hardware Electronic component
Passive circuit component Circuit component Hardware programmer Computer hardware Wood
Hood Automotive tire Motor vehicle Automotive exterior Bumper
Motor vehicle Automotive lighting Bag Vehicle door Trunk
Hood Automotive tire Automotive lighting Car Vehicle
Tire Wheel Land vehicle Vehicle Automotive lighting

How on earth can Volvo ask me for R8000.00 to replace a part which has a faulty relay worth 50c? Do they have absolutely no respect for me as a customer?
How can a company claiming to care for the environment just throw out parts which are 99% good?
It is pure greed and no respect for customers or the environment. I have to say however that this applies to most big business in the world today.

We must fight this. Do not let the system beat you. We must have the right to repair!

Please email me at [email protected] if you need any help with this.

Chris Kona
 

Attachments

·
Registered
Joined
·
1 Posts
QUOTE (Konamaster @ Aug 8 2018, 09:46 PM) <{POST_SNAPBACK}>I also had a steering lock problem. The car would not start no matter how often I jiggled the wheel.
After contacting volvo Cape Town they said I needed to replace the steering lock at a cost of ± R8000.00. Volvo in Somerset West quoted ± R6010.00.
I told them they were insane and here is how I fixed it.

1. Remove the drivers side, side dashboard panel. This is the one that connects the air blower to your door. You can just pull it off.
2. Remove the panel behind the centre console. It has four clips.
3. Remove the lower dashboard panel. It has 3 screws. One is to the right of the steering wheel and the other two are left and right just above the pedals.
4. Remove the lower steering column cover.
5. You will now see the steering lock box. It is attached with shear bolts in a near inaccessible way and it is pressed closed in such a way that makes it impossible to open.
There is a plug on the left which you should remove. Also move the wiring out of the way.
6. Get out your Dremel tool and cut the bottom off this box. Be careful because the pc board lies near the bottom of this box. I used 5 cutting discs.
7. Unscrew the pc board by loosening 2 screws. You will see a pc board with a small DC motor which turns a plastic gear. This gear has a spiral inside which raises or lowers the locking pin.
8. The problem with my steering lock was the relay on the pc board. The relay is used to switch the polarity of the current which makes the DC motor turn in the opposite direction.
This is how the locking pin is raised and lowered.
9. No one in South Africa would sell me a relay because the motor industry somehow protects itself.
10. Import relays from China. The relay ID is V23138. I have 10 of them so if anyone else has this problem, you're welcome to have one.
11. The 10 relays cost 50 cents each and the air freight came to R 521.00.
12. Replace the bottom of the box using cable ties. Make sure the plastic gear goes in square. Then tape it all up with masking tape to prevent dust entering.
13. It works perfectly every time.

View attachment 18267
View attachment 18269
View attachment 18271
View attachment 18273
View attachment 18275
View attachment 18277
View attachment 18279
View attachment 18281
View attachment 18283
View attachment 18285
View attachment 18287

How on earth can Volvo ask me for R8000.00 to replace a part which has a faulty relay worth 50c? Do they have absolutely no respect for me as a customer?
How can a company claiming to care for the environment just throw out parts which are 99% good?
It is pure greed and no respect for customers or the environment. I have to say however that this applies to most big business in the world today.

We must fight this. Do not let the system beat you. We must have the right to repair!

Please email me at [email protected] if you need any help with this.

Chris Kona

You are THE man. Thank you for all those details.
About the shear screws, I was able to remove them by cutting a slot on them with a dremel, much easier to work on the thing on a bench. Also, because this whole system is controlling a steering lock and because of the reports of peoples telling that they had the wheel locked when driving, I would prefer to be careful and grind the tip of the lock, so it can still move and the computer is happy, but without ever again locking the wheel, even when it should.
Also, once on a bench it is much easier to carefully drill on the pressed parts than to cut the whole thing apart. Much cleaner too.
 

·
Registered
Joined
·
1 Posts
I'm also having same problem. Stranded in Nottingham, 100 miles from home! RAC had to recover me. Car is in garage, they looked at me all confused when I took it in, so not sure if they'll be able to fix. But this video seems to explain matters relatively easily. If garage can't fix I MAY have a go myself....

 
21 - 24 of 24 Posts
Top