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I also had a steering lock problem. The car would not start no matter how often I jiggled the wheel.
After contacting volvo Cape Town they said I needed to replace the steering lock at a cost of ± R8000.00. Volvo in Somerset West quoted ± R6010.00.
I told them they were insane and here is how I fixed it.
1. Remove the drivers side, side dashboard panel. This is the one that connects the air blower to your door. You can just pull it off.
2. Remove the panel behind the centre console. It has four clips.
3. Remove the lower dashboard panel. It has 3 screws. One is to the right of the steering wheel and the other two are left and right just above the pedals.
4. Remove the lower steering column cover.
5. You will now see the steering lock box. It is attached with shear bolts in a near inaccessible way and it is pressed closed in such a way that makes it impossible to open.
There is a plug on the left which you should remove. Also move the wiring out of the way.
6. Get out your Dremel tool and cut the bottom off this box. Be careful because the pc board lies near the bottom of this box. I used 5 cutting discs.
7. Unscrew the pc board by loosening 2 screws. You will see a pc board with a small DC motor which turns a plastic gear. This gear has a spiral inside which raises or lowers the locking pin.
8. The problem with my steering lock was the relay on the pc board. The relay is used to switch the polarity of the current which makes the DC motor turn in the opposite direction.
This is how the locking pin is raised and lowered.
9. No one in South Africa would sell me a relay because the motor industry somehow protects itself.
10. Import relays from China. The relay ID is V23138. I have 10 of them so if anyone else has this problem, you're welcome to have one.
11. The 10 relays cost 50 cents each and the air freight came to R 521.00.
12. Replace the bottom of the box using cable ties. Make sure the plastic gear goes in square. Then tape it all up with masking tape to prevent dust entering.
13. It works perfectly every time.
How on earth can Volvo ask me for R8000.00 to replace a part which has a faulty relay worth 50c? Do they have absolutely no respect for me as a customer?
How can a company claiming to care for the environment just throw out parts which are 99% good?
It is pure greed and no respect for customers or the environment. I have to say however that this applies to most big business in the world today.
We must fight this. Do not let the system beat you. We must have the right to repair!
Please email me at [email protected] if you need any help with this.
Chris Kona
After contacting volvo Cape Town they said I needed to replace the steering lock at a cost of ± R8000.00. Volvo in Somerset West quoted ± R6010.00.
I told them they were insane and here is how I fixed it.
1. Remove the drivers side, side dashboard panel. This is the one that connects the air blower to your door. You can just pull it off.
2. Remove the panel behind the centre console. It has four clips.
3. Remove the lower dashboard panel. It has 3 screws. One is to the right of the steering wheel and the other two are left and right just above the pedals.
4. Remove the lower steering column cover.
5. You will now see the steering lock box. It is attached with shear bolts in a near inaccessible way and it is pressed closed in such a way that makes it impossible to open.
There is a plug on the left which you should remove. Also move the wiring out of the way.
6. Get out your Dremel tool and cut the bottom off this box. Be careful because the pc board lies near the bottom of this box. I used 5 cutting discs.
7. Unscrew the pc board by loosening 2 screws. You will see a pc board with a small DC motor which turns a plastic gear. This gear has a spiral inside which raises or lowers the locking pin.
8. The problem with my steering lock was the relay on the pc board. The relay is used to switch the polarity of the current which makes the DC motor turn in the opposite direction.
This is how the locking pin is raised and lowered.
9. No one in South Africa would sell me a relay because the motor industry somehow protects itself.
10. Import relays from China. The relay ID is V23138. I have 10 of them so if anyone else has this problem, you're welcome to have one.
11. The 10 relays cost 50 cents each and the air freight came to R 521.00.
12. Replace the bottom of the box using cable ties. Make sure the plastic gear goes in square. Then tape it all up with masking tape to prevent dust entering.
13. It works perfectly every time.











How on earth can Volvo ask me for R8000.00 to replace a part which has a faulty relay worth 50c? Do they have absolutely no respect for me as a customer?
How can a company claiming to care for the environment just throw out parts which are 99% good?
It is pure greed and no respect for customers or the environment. I have to say however that this applies to most big business in the world today.
We must fight this. Do not let the system beat you. We must have the right to repair!
Please email me at [email protected] if you need any help with this.
Chris Kona
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