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> Volvo On Call
post Oct 20 2004, 10:09 AM
Post #1


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Group: Members
Posts: 2
Joined: 19-October 04
Member No.: 1,082
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I am from the London area. I think this question will go to anyone from the UK. ... I just bought a new S40 with the On-Call system. As i learned more and more about On-Call i became really amazed that such a thing existed and that i actually never heard of it before. And the service is free!!!! I think for two years... Maybe there is a catch somewhere and that might be the price . How much would I be paying for On-Call after the two years of free service expire?


Thank you :D
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cranleighdavid
post Sep 29 2020, 09:06 AM
Post #2


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Group: Members
Posts: 4
Joined: 9-September 20
Member No.: 250,993
Status: Offline
Location: UK
Drives: XC60 T8 PHEV 2020



QUOTE (hberrada @ Oct 20 2004, 04:09 PM)
I am from the London area. I think this question will go to anyone from the UK. ... I just bought a new S40 with the On-Call system. As i learned more and more about On-Call i became really amazed that such a thing existed and that i actually never heard of it before. And the service is free!!!! I think for two years... Maybe there is a catch somewhere and that might be the price . How much would I be paying for On-Call after the two years of free service expire?


Thank you (IMG:style_emoticons/default/biggrin.gif)


Yes it sounds excellent, I recently had a new XC60 T8 which had a glitch and could only be driven on battery mode, I thought 'on call' which rang at once from the button in the car would help me understand. No such luck! After 40minutes of a typical call centre saying they were very busy and would be with me soon I gave up and luckily was within hybrid range of home. Once at my place of safety I called again ... same result. Then tried from my landline same message then copped out after 1 hour.

Has anyone got a positive report on this process that seems to be run by Allianze Insurance from London, though a French company? My service manager suggested that they normally respond quickly and have properly experienced/skilled people.

David Osborne
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