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> Power Steering Failure On Xc60, Bad experience
GegeXC60
post Dec 10 2012, 06:12 AM
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Location: Plaisir, France
Drives: XC60 D5 AWD XENIUM



We have an XC60 D5 AWD Xenium all "security" options of january 2012. There was a first bad defect with the engine which had to have the cylinder head replaced at 2500 km. But even worse, at about 6000 km, we had a sudden power steering failure right in the middle of a cross roads, big fright, no accident by magic. Volvo France wrote us that this is due to a "common place" alternator failure and that there is nothing to do but change the alternator. How can Volvo claim that a "common place" failure, be it of the alternator or other, can cause a power steering failure? Is it safe to have sudden power steering failure while driving a nearly 2t car? How can they still pretend they care about their cars being safe? We asked for a judiciary expertise, but Volvo lawyer is making any possible obstruction to it. Would someone have similar experience, with or without accident, and indicate what Volvo says in other countries ?
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grendel1960
post Dec 10 2012, 07:44 AM
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I could understand if the alternator drive belt failed as that drives the power steering pump also, I have had that happen (at a lot higher mileage)certain types of alternator failure might also stop the drive belt working, but that said although the steering becomes very heavy (more so at slow speeds) at no point have I found the car uncontrollable (just hard work) caught by surprise it can seem as if it has stuck but you just need to use more effort.
Grendel
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GegeXC60
post Dec 10 2012, 01:33 PM
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Location: Plaisir, France
Drives: XC60 D5 AWD XENIUM



thanks for your answer, the belt was fine when the car was towed to Volvo garage. If the steering becomes very heavy for you, I do not know how strong you are, for my wife, the steering was like stuck. It is not clear that she would have time to react if this happened on a small mountain road. When I came to take the car, it was not possible to only consider driving it (anyway the engine was also intermittently down at the same time).
Gerard
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